All Consultants must agree to accept & abide by Sandowns Confidentiality & Non Disclosure Agreement
Therefore we will require an original (hard copy) signed and returned to us before your application can be finalised. Please complete your personal details below then click agree to print your hard copy
Confidentiality & Non Disclosure Agreement
I agree to maintain as confidential* all information passed to me by Sandown Effective Sales Solutions Ltd & I understand that I shall not copy or use any information without obtaining prior written consent from the Directors at Sandown.
I agree to delete / destroy any data, files & briefing documents from my PC that have been sent or downloaded from the intranet, within 14 days of project end date, unless otherwise agreed.
I agree that I will not disclose my user name or password to the Sandown intranet site to anyone, for any reason without the express written permission from the Directors of Sandown Effective Sales Solutions Ltd. to do so.
I am happy for a representative from Sandown or their IT support contractors to check that I have complied with these terms by allowing Remote or on site access to my PC by Sandown, or their representatives.
*Confidentiality:
-All Parties shall take all reasonable steps to maintain as confidential all information provided by the other whether written or spoken, and whether or not stated to be confidential.
-Each Party shall respect the intellectual property and other rights of the other Party & will use Information exclusively for the purpose of the Project undertaken, unless otherwise agreed.
-Each Party shall disclose Information only to those to whom disclosure is reasonably necessary for performance of the Project / Contract.
-Each Party shall take reasonable precautions to ensure that information is not copied and is not used without the prior consent of the other Party.
-The above undertakings of confidentiality shall not apply to any part of the information which:
- Is the public domain at the time of disclosure by either Party;
- Subsequently enters the public domain through no fault of either Party.
General Terms & Conditions
1. Each individual project terms & conditions will be detailed in a Work Proposal / Brief stating project start date, end date, reporting requirements & fees.
2. The applicant agrees to provide services to Sandown & to provide the services in a professional manner
3. The applicant will have complete flexibility to control the hours worked within the project duration, adhering to project deadlines exceptions may be agreed for personal deadline(s) which will be stated on your personal work schedule.
4. The applicant has a right to use a substitute, delegate or assistant to perform services without the agreement of Sandown. The applicant is solely responsible for ensuring Key Performance Indicators are met & and arranging payment; For Mystery Shop Calls, where the integrity of the shopper identity is important, the shopper identity must be approved by Sandown before delegate undertakes any calls.
5. All equipment and working space will be provided by the Applicant / Consultant
6. Computer faults are the applicants own responsibility therefore we recommend regular saving during data input on call reports & records. In the event of data loss when working on files (not the intranet site) Sandown will be able to provide a copy of the last file submitted by the applicant.
7. Defective work (not to KPI standard) will have to be corrected by the applicant in their own time and at their own expense.
8. The applicant is not entitled to any form of holiday, bank holiday, sickness or special absence pay.
9. Sandown reserves the right to withhold all payment until project work is fully completed to standard by the applicant, and accepted by the client.
10. Once a Work Proposal has been accepted, the applicant may not terminate provision of services until their project work is completed, however is free to undertake other contracts for service before, after or concurrently
11. Applicants are responsible for bearing all costs incurred i.e. telephone, equipment, accounting services, premises, travel expenses will be paid in line with project terms.
12. The applicant is responsible for their own accounting, Tax and National Insurance
Work Proposal Standard Terms
1. The lowest call fee is payable for (minimum) 3 (preferred) 5 valid & good attempts providing alternative days & times are tried, unless otherwise stated in Project Brief & Terms
2. Call fee is fully inclusive of all BT costs for directory enquires we recommend you use either the free BT Online service, Google, Yell.com (or similar service of your choice)
3. In the case of Unobtainable telephone numbers these are not accounted for as a call; the applicant is expected to look up the correct number, if traced update the record & place the call
4. All call records are to be completed on the Sandown intranet site unless otherwise stated.
5. Call Reports should to be completed & updated daily unless otherwise stated.
6. Invoices to be raised in line with project report period, upon project completion or monthly applicants preference or as stated in project work proposal / brief.
7. Payment will be made by cheque or online. The applicant is to state preferred payment method on invoices Payee for Cheque / Account number, name, sort code for online.
8. Key Performance Indicators are used to assess quality of services provided. These will be: - Sales Lead Quality, Quality of information gathered & input. Targets achieved, deadlines met, at Sandowns discretion bonus payments will be linked to KPIs achieved & preferred status for work will be awarded to consistent achievers of KPI.